Terms of use
Last updated: July 11, 2026
These terms govern the use of tono loyalty cards through the service. By saving or using a pass, you accept these terms and the merchant-specific conditions shown for the campaign.
The service
tono lets customers save a loyalty card in Apple Wallet or Google Wallet. Merchant staff scan the pass to add stamps or redeem a reward. No customer account is required.
Using the pass
The pass is for personal use with the specified merchant and campaign. You must present a valid pass and follow the promotion rules. The merchant may require a qualifying purchase before adding a stamp.
Stamps and rewards
Each campaign defines qualifying purchases, required stamps, the reward, and any limits. Stamps and rewards are not money, earn no interest, cannot be withdrawn as cash, and cannot be transferred unless the merchant states otherwise. The merchant supplies and is responsible for the reward.
Merchant conditions
The merchant may set reasonable conditions, dates, excluded products, or frequency limits shown on the pass or campaign materials. For a dispute about a purchase or reward, contact the merchant first.
Apple Wallet and Google Wallet
Apple and Google are third-party services governed by their own terms. Updates, notifications, and location messages depend on the device, its settings, and each platform. tono does not guarantee immediate delivery or that a location message will appear.
Misuse
You may not manipulate, copy, automate, sell, or fraudulently use a pass, stamp, or reward. tono or the merchant may block a pass where there is reasonable evidence of fraud, abuse, technical error, or breach of these terms.
Availability
The service may change, be interrupted, or end. We will try to keep it available and resolve incidents, but do not guarantee uninterrupted operation or compatibility with every device.
Liability
To the extent permitted by law, tono is not responsible for merchant decisions, reward availability or quality, indirect loss, or third-party service failures. Nothing in these terms limits mandatory consumer rights.
Changes
We may update these terms when the service or applicable law changes. The current version and date will be published on this page.
Contact
For questions about the service or these terms, email hola@holatono.com.