Loyalty software + managed service

Loyalty software with a team that puts it to work.

In 24 hours we design and prepare your complete programme. Then we turn its activity into campaigns and improvements that encourage more repeat visits.

The technology

  • Unlimited Apple and Google Wallet cards
  • Private scanner for staff
  • Stamps, points, updates, and metrics

tono’s work

  • Strategy, projections, and 3 designs
  • Complete launch in 24 hours
  • Campaigns and continuous improvement

What it must solve

Loyalty software should do more than store stamps.

For a local business, technology is only useful when customers understand the reward, staff can use it during service, and the programme keeps creating reasons to return after launch.

Card in Wallet

Unlimited cards with stamps or points, progress, and rewards in Apple Wallet and Google Wallet.

Staff scanner

A private web page for recording visits and redeeming rewards from a phone or tablet.

Updates and campaigns

Progress, promotional, location, and recovery updates that create timely reasons to return.

Activity and review

Adoption, activity, and redemption turned into a priority opportunity and next action.

The difference

The difference is who does the work.

Loyalty software lets you operate the card. tono also designs the mechanic, prepares the launch, and helps keep the programme active.

With a self-managed tool

  • You define the mechanic and reward
  • You prepare materials and train staff
  • You decide what to communicate and when
  • You review whether the programme is losing momentum

With tono

  • We design a viable rule with you
  • We project adoption and sales at 3, 6, and 12 months
  • We deliver the complete digital launch in 24 hours
  • With Growth, we manage a monthly campaign and improvement cycle

You are not buying access to another tool. You are launching a programme designed and managed to generate more repeat visits.

Your complete launch

Everything you need to launch well, in 24 hours.

We do not hand you an empty card and leave you to work out the rest. We prepare the strategy, experience, and every digital launch asset.

24 hours from receiving your information and brand assets

  1. 01

    Strategy and projection

    We choose stamps or points, define a sustainable reward, and project adoption and sales at 3, 6, and 12 months.

  2. 02

    Three design directions

    We design the pass, claim page, and reward experience with three initial proposals.

  3. 03

    Venue, social, and staff

    We prepare QR and venue materials, social content, the scanner guide, and short staff scripts.

  4. 04

    System configured

    We prepare Wallet, the claim and reward pages, scanner, updates, and dashboard for review.

After launch

Every month ends with a next action.

Growth is not two isolated messages and a report. It is a managed cycle that uses real programme activity to decide what to communicate and improve.

  • Review

    Adoption, progress, rewards, and redemption.

  • Prioritise

    The month's most important opportunity or friction.

  • Prepare

    Two coordinated Wallet and social campaigns.

  • Launch

    We send through Wallet after approval and provide social assets ready to publish.

  • Measure

    The response and overall programme health.

  • Improve

    We recommend and apply agreed changes within the plan.

You approve the important decisions. We do the work of keeping the programme active.

Applied to your business

The same infrastructure, a different programme for each routine.

Frequency, reward, and the moment to return change by business. Explore how tono applies to each sector.

Frequently asked questions

What is customer loyalty software?

It is a system for organising rewards, recording progress, and maintaining relationships with repeat customers. tono combines it with a managed service to design, launch, and operate the programme.

What do you deliver in 24 hours?

The strategy and projection, three design proposals, configured programme, and digital materials for the venue, social media, and staff. The clock starts when all required information and usable brand assets arrive; revisions, printing, and delivery are excluded.

Who prepares the campaigns?

With Growth and Pro, tono prepares coordinated Wallet and social initiatives: idea, offer, copy, assets, and timing. We send through Wallet after approval and deliver the social content ready to publish.

Is the projection a guarantee?

No. It presents 3, 6, and 12-month scenarios based on your business data and explicit adoption assumptions. It supports decisions; it does not promise revenue.

What work is left for me?

You provide the information and brand assets, approve decisions, place materials, brief staff, and publish social content. tono handles strategy, design, configuration, Wallet sending, and analysis.

Do customers need to download an app?

No. They save the card in Apple Wallet or Google Wallet from a QR code and do not need a tono account.

Do I need to change or integrate my POS?

No. Staff use a private web page alongside the existing till to record progress and redeem rewards.

Do I need to collect email addresses or phone numbers?

No. The programme can work without requiring those details to save and use the card.

Does loyalty software guarantee more visits?

No programme can guarantee a specific result. tono is responsible for the setup, launch, and managed work included in your plan.