tono support
Fast help for customers and merchants.
Contact us if you have trouble saving a pass, using a reward, or need support for a pilot merchant.
hola@holatono.comCustomers
If you cannot add the pass to Wallet, remove old attempts and reopen the merchant QR link. To request data deletion, contact us from this page.
Merchants
We support pilot operations: QR materials, private staff links, campaign changes, and reviews of stamp or reward issues.
Data
tono does not create customer accounts. We store pass identifiers and usage events required to operate the loyalty card.