tono support
Fast help for customers and merchants.
Contact us if you have trouble saving a card, using a reward or running your business’s programme.
hola@holatono.comCustomers
For Wallet issues, tell us the business name and whether you use iPhone or Android. Reward conditions and fulfilment are the merchant’s responsibility. Email us using the contact above for help.
Merchants
We support pilot operations: QR materials, private staff links, campaign changes, and reviews of stamp or reward issues.
Data
tono does not create customer accounts. We store pass identifiers and usage events required to operate the loyalty card.